Contact Us
Got a question about one of the sites we've reviewed, spotted something out of date, or just want to flag a new casino we should take a look at? This page covers how to reach Non Gamstop Casinos and what we're able to help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as you can — for example, the name of a specific brand, a screenshot, or the page you're referring to — so we can look into it properly.
What we can help with
- Corrections and accuracy queries — if a welcome offer, rating or piece of information on the site looks out of date, tell us and we'll check it.
- Suggestions for coverage — if there's a casino you think deserves a mention, or a topic around free spins and welcome bonuses we haven't covered, let us know.
- General feedback — on how we compare and rank sites, how useful our write-ups are, or how the site could work better for you.
- Site content issues — broken links, formatting problems, or anything that isn't displaying correctly.
What we can't do
We're an independent comparison and review resource, not a casino operator, payment processor or customer support desk for any of the brands listed on this site. That means we're not able to help with things like account verification, deposit or withdrawal issues, or bonus disputes at any individual casino — those queries need to go directly to the casino's own support team, since they hold the account details and can act on them.
If you're looking for support with managing your gambling, including how self-exclusion schemes work or where to find help, our Responsible Gambling page is the right place to start.
Before you write in
A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:
- For our current list of rated and ranked sites, including welcome offers and free spins packages, see Non GamStop Casinos 2026 - Best Online Casinos UK.
- For details on who writes and maintains this site, and how we approach reviews, visit our About Us page.
- For the rules that govern use of this website, see our Terms and Conditions.
A note on independence
Non Gamstop Casinos is a comparison site. Where we link through to a casino, that link may earn us a commission if you sign up — this doesn't cost you anything extra, and it has no bearing on how we rate or rank the sites we cover. If you ever want to know more about how a particular listing was assessed, feel free to ask us directly.
We're happy to hear from anyone using the site, whether you've found something useful or think we've got something wrong. Genuine feedback is what keeps the reviews worth reading, so don't hesitate to drop us a line.